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Pet-friendly private transportation across the border — Cross Border Transport
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Pet-friendly private transportation across the border

Some passengers will not leave their dog behind, and they should not have to. This is the one service where pets travel with you — under clear, published rules.

Why pets need their own service

Our standard reservations do not allow pets, and that is a hygiene decision rather than a preference: the same vehicle carries post-operative patients, some of them immunocompromised, and a cabin that has just carried an animal is not the cabin we want to put them in without a full reset.

Pet-Friendly Private Transportation solves that by being a separate service. It is dispatched with the Premium vehicle, it is scheduled so the cabin can be deep-cleaned afterwards, and the fee reflects that additional cleaning cycle.

The rules, in plain language

Pets travel in a carrier or secured with a harness. The owner is responsible for the animal for the whole trip. The pet must be clean and in good health, and aggressive behaviour is not accepted — the driver and the other passengers share that cabin.

The fee is added on top of the route fare and depends on size: $35 USD for a small pet, $45 USD for a medium one and $55 USD for a large one. A cleaning fee may apply if the cabin needs more than the standard reset.

What we need to know when you book

Tell dispatch the species, the approximate weight and whether the animal will travel in a carrier. That is what determines the size bracket, the space we plan for and the cleaning cycle we schedule after your trip.

Crossing an animal into Mexico or back into the United States has its own documentation requirements, which are yours to satisfy — a health certificate is commonly requested. We can tell you what other passengers have been asked for, but the paperwork at the gate is between you and the authorities.

Service scope

Premium vehicle dispatchToyota Sienna with room for the carrier
Size-based pet fee$35 small · $45 medium · $55 large, on top of the route fare
Carrier or harness requiredThe animal must be secured for the whole trip
Deep clean scheduled afterThe cabin is reset before it carries a patient again
Both directionsSan Ysidro, San Diego and inside Tijuana
Published policyThe rules are written down, not decided at the door

When you need pet-friendly transportation

  • Relocating between San Diego and Tijuana with a pet
  • Bringing a service or emotional support animal to an appointment
  • Veterinary appointments across the border
  • Airport transfers where the pet flies with you
  • A recovery stay long enough that the dog comes along
  • Any trip where leaving the animal behind is not an option

Good to know

  • From $150 USD, Premium vehicle
  • Plus $35 USD small pet
  • Plus $45 USD medium pet
  • Plus $55 USD large pet
  • Carrier or harness mandatory
  • Cleaning fee may apply if needed

Frequently asked questions about pet-friendly transportation in San Diego

Because the same vehicle carries post-operative and immunocompromised passengers. Pets travel on the dedicated pet-friendly service, which is scheduled with a deep clean afterwards.

By size, on top of the route fare: $35 USD small, $45 USD medium, $55 USD large. Tell dispatch the approximate weight when you book and we confirm the bracket before you pay.

Requirements change and they are the owner's responsibility. A veterinary health certificate is commonly requested in both directions. Check with the current authorities before your travel date; the driver cannot resolve a document problem at the gate.

Only if secured with a harness. Loose animals are not permitted, for the safety of the pet, the passengers and the driver.

Reserve your transportation

Ready to reserve your transportation?

Tell us the date, the time and the two addresses. We confirm the vehicle, the driver and the published fare in writing — usually within minutes.

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