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How booking your transportation works — Cross Border Transport
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How booking your transportation works

No meters, no vague conditions and no surprise charges at the door. This is the sequence every reservation follows, from the moment you choose a route to the moment the clinic receives you.

How it works

Six steps, and you can see every one of them

No meters, no vague conditions and no surprise charges at the door. This is the sequence every reservation follows, from the moment you choose a route to the moment the clinic receives you.

01

1 · Choose your route and service

Pick the direction you are travelling — San Ysidro, San Diego, the airport or inside Tijuana — and whether you need the Premium or the Premium Medical service. Each option shows its published fare.

02

2 · Pick the date and time

Reservations open up to six months ahead. Choose the hour your clinic or airline gave you; we work backwards from it to set the pickup.

03

3 · Give us both addresses

Pick-up address and drop-off address are required: hotel, home, terminal, clinic or recovery house. Add the flight number or the surgeon's name if you have them.

04

4 · Pay the 50% deposit

A secure card payment reserves the vehicle and the driver for your window. The remaining balance is settled after the service is completed.

05

5 · Get your confirmation

You receive the confirmation by email, SMS and WhatsApp with the driver's details and the dispatch number you can write to at any hour.

06

6 · We take it from there

The driver arrives ahead of the window, helps with luggage, crosses with you and does not leave until the clinic, the hotel or the terminal has received you.

01 · How it works

1 · Choose your route and service

Pick the direction you are travelling — San Ysidro, San Diego, the airport or inside Tijuana — and whether you need the Premium or the Premium Medical service. Each option shows its published fare.

1 · Choose your route and service — Cross Border Transport
02 · How it works

2 · Pick the date and time

Reservations open up to six months ahead. Choose the hour your clinic or airline gave you; we work backwards from it to set the pickup.

2 · Pick the date and time — Cross Border Transport
03 · How it works

3 · Give us both addresses

Pick-up address and drop-off address are required: hotel, home, terminal, clinic or recovery house. Add the flight number or the surgeon's name if you have them.

3 · Give us both addresses — Cross Border Transport
04 · How it works

4 · Pay the 50% deposit

A secure card payment reserves the vehicle and the driver for your window. The remaining balance is settled after the service is completed.

4 · Pay the 50% deposit — Cross Border Transport
05 · How it works

5 · Get your confirmation

You receive the confirmation by email, SMS and WhatsApp with the driver's details and the dispatch number you can write to at any hour.

5 · Get your confirmation — Cross Border Transport
06 · How it works

6 · We take it from there

The driver arrives ahead of the window, helps with luggage, crosses with you and does not leave until the clinic, the hotel or the terminal has received you.

6 · We take it from there — Cross Border Transport
Reserve your transportation

Ready to reserve your transportation?

Tell us the date, the time and the two addresses. We confirm the vehicle, the driver and the published fare in writing — usually within minutes.

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